Be prepared for delays due to COVID-19
Our fulfillment times will be longer than usual. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors , warehouse fulfillment and shipping carriers. We appreciate patience in this unprecedented time.
Our fulfillment estimates are 17-24 business days. Estimates are current as of May 3, 2020. Any questions or concerns contact us at firstname.lastname@example.org
Orders are fulfilled in the order they are received. The average time a order is filled and shipped out is in 3 -5 business days. Average time for orders to be received are 3-6 days after being shipped unless otherwise stated in product description. Estimated time to receive your order from time of purchase to delivery is on average 6- 11 days. If 5 business days has passed with no email notification of order being ship. You can email us or fill out a contact us form. We will be happy to assist you with a updated on your order. Use subject line "Order Not Shipped Yet". Email us at email@example.com you may receive more one package for your order if you order has a few different items. Example: If you have four items in your order two shirts, and two hats. You will receive two separate packages. All packages will have a tracking number.
Business days are Monday- Saturday
All prices are subject to change without notice.
Our policy lasts 14 days after delivery. If 14 days have gone by since your purchase was delivered, unfortunately we can’t offer you a exchange. WE DON'T OFFER REFUNDS ONLY EXCHANGES. MUST NOTIFY US WITH IN 14 DAYS OF RECEIVING ORDER.
To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. ANY DAMAGE ITEMS CONTACT US IMMEDIATELY UPON DISCOVERY. SEND PHOTO OF DAMAGE IN A EMAIL TO firstname.lastname@example.org
Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned items.